FAQ

Will Add on cards match the main card?

Yes, we try and match the add ons to the main invitation both in terms of paper and design. This is the basic strength of our site as the designs are our own and papers are always in ready stock. We are happy to make various things as needed in matching to the main invitation you choose to order.

Can I order programs at a later date?

Yes, programs are made closer to the wedding date. Sending out invitations is the main priority and the programs are needed only on the wedding date, so they can be done later. It is suggested to do them atleast 2 weeks before the wedding date, to avoid any last minute rush and delays.

Do you provide plastic envelopes/sleeves to protect the cards?

PVC sleeve is an additional transparent plastic cover to protect the whole card from picking up spots or becoming dirty in mailing. A good protective thing and suggestive also. There is an additional cost for it.

Does add on items cost extra?

All add on items will cost you extra.

Can I order via e-mail?

Yes, you can send your bulk order over email to info@milapcard.com Mention Design number and quantity you need. Attach the wordings file you wish to print.

Can I see proofs on my card with my own text before making Bulk order?

Yes, you can send email to info@milapcard.com with your text or attach the wordings file. Mention Design number, quantity you may need. Once you are happy with the proofs you can order online or ask sales team or proof Department to give you an estimate.

What is delivery time for Printed cards?

Orders are dispatched within 2 to a maxim of 20 days unless specified by our sales team. If you need cards urgently, mention it on email and a sales team member will help expedite your order process. Overseas delivery takes 3-6 days while India delivery takes 1-3 days.

What is delivery time for Blanc cards?

Blanc cards are generally dispatched within 1-5 days depending on design number and quantity. Dispatch time will be notified by email. If you need cards urgently, mention it on email and a sales team member will help expedite your order process. Overseas delivery takes 3-6 days while India delivery takes 1-3 days.

Minimum order quantity?

The minimum order quantity is 100 cards

Need more cards, can we do a reorder?

Yes.
You need to Pay
Card Cost
Printing Cost &
Courier Charges

Bulk order cost is too high, can we have some discount?

Prices are standard. For more details, email to sales@milapcard.com with your requirement and they will revert back with some offers.

If we order only one insert, will it reduce the price?

It is recommended that the second insert be sent blank with the order so that it can be used for thank you notes or place card etc. Sometimes, when you don’t take 2nd insert but we have it readily available, price reduction is not possible. In some case prices can be reduced.

What all is included in Card price?

Card Price Includes
1) Main Card
2) Envelope
3) 2 Inserts (Which Comes with card)

How many samples can I order and what will be cost?

Sample order facility is to have look and feel of finally chosen cards prior to placing bulk order.

At a time you can order Maximum 4 cards. To Order these cards you just have to pay sample cost and courier cost for these sample.

What does sample card include?

The sample includes the main card, an envelope and the interleaf or two inserts of your chosen design.

Note: Samples are supplied blank without personalized text printed on them.

What does card price include?

Card price includes Main Invitation Card, Envelope and Interleaf or 2 Inserts chosen from available multiple options.

Price displayed is for BLANK cards, Printing and Shipping would be charged extra.

How do I submit my invitation wordings to be printed?

You need to send us your invitation wordings in MS Word Document attachment via email at info@milapcard.com quoting your order number and instructions.

What time does it take to receive proof artwork?

We normally supply the digital proof artwork over email by next business day.

Same way we supply revised proof artwork most probably on next business day in case of amendments (if any).

However, sometimes it may take one more day due to time difference and Sundays/Public holidays.

What printing does Standard Printing Charges take care?

Standard Printing charges take care of two unique invitation wordings to be printed on two sides of inter-leaf or two inserts along with return address on Envelope printed in one color ink shade.

Any additional invitation wordings to be printed will attract additional printing charge of INR-1000.00 each.

Standard Printing Charges will be multiplied in case of invitation wordings to be printed in more than one color ink shade.

We offer Flat Standard Printing charges for any quantity on individual Bulk Order.

Are finished cards will have your company name printed on them?

Yes, Printed and Finished cards would have our company’s registered logo and website address printed in small size on back side of the card or Envelope

Can I order cards without printing of invitation wordings?

Yes, blank (without invitation wordings printing) cards can be ordered.

In the case please contact at info@milapcard.com with order details.

Are my credit card details safe?

Milap Cards maintain a VeriSign certified secured server to facilitate a safe payment gateway through any international or Indian credit card. Hence, your credit card details are safe.

How do you ship card orders internationally and what are the terms of courier services?

The general method used for shipping of card orders is Courier Service. We use reputed courier services like UPS, FedEx and others.

Please note these couriers are third party services and your consignment is carried, custom cleared in India and at destination as per terms and conditions of respective courier.

Once we hand over consignment to couriers, tracking AWB No. shall be provided for online tracking and coordinating with couriers.

Can we use our own courier for international shipping? What are the implications?

Yes, we can handover consignment to courier on your behalf from our store in Mumbai, India

Can I collect ordered cards from your store?

Yes, you can collect your card order from our store in Mumbai (Bombay) if so desired

Is there any Custom Duty, VAT or charges applicable?

Every country has different tariff for custom duty, VAT or other taxes upon import.

If any such charges/taxes/duties are applied at destination country, the customer will have to bear the amount and make payment to couriers.

Are received cards will have any variation?

Most of card materials and processes are hand-work and may have some variation. This should not be treated as defective.

I have multiple functions, Can I order additional inserts?

Text proof shall be furnished to client before card printing. Please ensure a careful review for accuracy before approving.

Printing on the cards shall be as per the finally approved proof by the client.

Should there be an error in printing of text; Milap Cards will not take any liability.

So we always tell our clients to read the text carefully.

If you are not satisfied with product for any other reason the product can be returned as per Returns and Refund Policy.

What is Milap Cards guarantee?

Text proof shall be furnished to client before card printing. Please ensure a careful review for accuracy before approving.

Printing on the cards shall be as per the finally approved proof by the client.

Should there be an error in printing of text; Milap Cards will not take any liability.

So we always tell our clients to read the text carefully.

If you are not satisfied with product for any other reason the product can be returned as per Returns and Refund Policy.

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